Ban Blame!

Blame! Me? Really? Having read this and raised your awareness, you will catch yourself blaming others. Yes you! Blame is easy, it shifts focus and avoids ownership. Blame is destructive. Blame damages your customer experience and brand. Blame encourages staff to “hide” their mistakes. Blame is toxic, it causes unnecessary stress and anxiety, it increases sickness levels. Blame inhibits constructive risk taking and innovation. Blame reduces productivity. Blame burdens the business with restrictive policies and procedures that are developed as a result of failures. Blame stifles growth – both personal and business. Blame has an adverse impact on your bottom line. BAN BLAME! Every day we hea

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