Have you reached that point in your career where your first Strategy is awaited and yet you have no idea where to start? I remember it well. I was introducing Change Management across Royal Mail and whilst I recognised the word, I had no idea what was expected of me. Here are some hints and tips that I have identified along my journey and recently captured when I was mentoring a senior manager. 1. Purpose: Be clear about the purpose of the document, the audience it is targeting and how it will be shared. In this example we are focussing on developing a Strategy for a Department. It will provide clarity for staff and stakeholders, it will describe what the Department does and how it contr
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